Patient Reviews
We strive to provide the best possible care and service for our patients. Please leave a review to let us know how we are doing and to share your experience with others.
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At my recent visit to ZUG Dental I couldn’t be more pleased! From the moment I walked in, I was greeted by a friendly and professional staff who made me feel welcome and comfortable. I was seen right on time for my appointment. My dentist was outstanding and thorough. I was comfortable throughout the visit. The dental hygienist was equally impressive providing thorough yet gentle care. The level of care and attention to detail at ZUG Dental is truly exceptional.
This was my first time at Zug's Family Dentistry. When you open the door you enter a cozy furnished porch. It did not feel like a dentist office. I was greeted by kind and professional individuals who made me feel calm and relaxed. Dr. Reed was very thorough and professional. The hygienist who took the X-ray made sure I was comfortable. I would highly recommend Zug's Family Dentistry.
Most people are nervous about going to their dentists, but I can assure you that Zug Dentistry has a calm atmosphere. From the minute you walk in and are greeted at the front desk to the minute you walk out, everyone is very kind and knowledgeable.
Great visit. Went in as a new patient - office is beautiful and sparkling clean. I think my dental assistants name was Kayla - she was so very nice and sweet - made me feel so comfortable. Dentist very nice as well. check out receptionists both so very sweet and accommodating. All around fantastic first visit. This is such an upgrade from my last office - def makes me more willing to come back for routine visits!! Scheduled my next 2 visits and happy to return!
Dr Reed. Gave me excellent insight and information about my choice of bridge/implant for my molar, giving me clarity about my options. I am also very happy with the assistant and her method of x-raying me. Thank you.
Everyone was super friendly, kind and patient. I learned a lot more about improving my oral health. I love the positive atmosphere in the office and the reminders of my appointment were so helpful.
I saw my original dentist for over 50 years that ended with his retirement. Zug Family Dentistry has been a very good choice for the next 50 years. I feel very comfortable with their care.
Excellent care and friendly! Very professional!
Was glad to have Steph as my hygienist, she was very friendly and courteous. I highly recommend her as well as the rest of the Zugs staff.
Excellent friendly and professional checkup. Both the dental hygenist and dentist took time to listen and answer questions. Really pleased with my experience.
Always a good experience. I grew up dreading the dentist, but not since going to Zug’s. The whole staff prioritizes making you comfortable. They are competent and thorough as well. Never had a bad experience in over 30 years.
Always feel very comfortable going there. They all make going to the dentist easy.
Willow did an excellent job with my cleaning. She was very thorough and knowledgeable
Everyone was great what a great team !
Dr K. was who saw me and her assistant and they were both extremely nice, I was in and out before I knew it! They did a filling for me that I was not expecting to get done the same time as my appointment ! I plan on transferring my children to them as well!
Wonderful service and highly recommend Zug Dentistry ??
Thank you for your great care and kindness. Grayson had a very positive experience! The staff is amazing!
Had a very pleasant experience, no wait time!
So thankful to find such an excellent dentist! Our entire family receives such excellent care and the staff is friendly!
Extremely nice and welcoming staff. Connie was fantastic:)
Lovely atmosphere, the whole team is phenomenal! I always recommend this place to anyone I hear of that is looking for a dentist!
Everybody is super nice and do an excellent job taking care of my teeth!! You can tell they really care about the patients.
This practice is interested in nothing but patient comfort, an patient outcome. I look forward to my appointments.
Great customer service! Always a delight to go.
The dental hygienist I had was great! She took the time to explain everything to me and was kind enough to ask me every few minutes if I was doing OK. I had past neck surgery and she had the pillow that I need under my neck for examines all ready to go. I've always had great visits but she made it even better ??
Very positive!
Painless cleaning, great staff all around!
I’m a newer patient at Zug’s, they were the only one to return my call one weekend when I had a terrible tooth ache. This was in the spring of 2021. Have been a patient ever since. I really like their early morning and evening time slots, which are very convenient to fit around the work day
I received excellent care while getting my crown. Dr Denine and Abby work soo well together. Explained everything and listened to my concerns! The two work very well together! Thank you!
Extremely knowledgeable and kind staff. I’m so glad I’ve moved to your practice!
Excellent service. Always seems concerned for the customer/patient and answers any questions or concerns.
Great staff and detailed exam.
Love this dental office! Never had a bad experience. I felt comfortable with both of the dentists and the staff is always friendly and helpful. They have offered options and suggestions for different procedures. Would recommend this practice to everyone!
Helpful with any issues, not tough during procedures, friendly.
Excellent service. Procedures explained well and constructive suggestions for improving dental hygiene. Staff friendly and knowledgeable. Rooms comfortable. Highly recommend this practice.
Everybody was very nice, look forward to seeing Cindy, Dr Dave, Pam and all the other people. See you in 6 months. Have a great day.
Zug family Dentistry is thorough and very kind! They always ask about my day or make me feel like they care. They know what they are doing and don’t leave me guessing what my next steps are. Become a patient, you won’t regret it!
Steph was amazing! She knows I dislike the dentist but made me feel relaxed and assured! Great job as always and I would highly recommend!
Great people and a overall comfortable and friendly environment.
Best dental experience I ever had. Love this place and staff
Very professional and friendly
The work to prepare for my crown was done with great attention to detail and the temp feels great.
Everyone was super friendly. It’s very clean and decorated really cool…modern yet comfy. Dentist was very nice and explained everything really well. Made sure I was good and didn’t have any questions. My hygienist was Steph and she’s awesome!!! Highly recommend!!!
Excellent experience! All of the staff were friendly & professional. The hygienist & dentist were both outstanding! I’m so glad we switched to this office!
great experience
I’m a senior and had to find a dentist that took my insurance. What a wonderful choice I made! From making the appointment, to the receptionist that greets you and the dentist, herself, everyone is so kind. Thank you Zug Dentistry for making me feel so comfortable.
The staff did a great job cleaning and evaluating my teeth. The office is comfortable, very clean and the equipment is cutting edge. The staff is friendly and professional.
Great experience... Clean, modern, dental office with friendly, professional staff. Mikailah is an amazing technician.
I was very impressed with Zug Dentistry. The staff were friendly and courteous. The dentist explained clearly the rationale for my treatment plan. I would recommend this practice to friends and family.
I was a little leery about going due to a bad experience at a chain dental location. From the moment I walked in, the staff at Zug dental made me feel so welcome. They took the time to explain things and to make sure I was okay during the whole process. I couldn’t have asked for a better experience.
This visit I saw Dr Zug (daughter). The hygienist, Stephanie, was excellent, and Dr Zug was friendly and explained the details of my exam in terms I could easily understand. The entire staff was friendly and accommodating. I highly recommend them.
Staff very friendly and professional , individual rooms.
As always, Cindy was wonderful, and the front desk staff could not be any better.
I have been going to Zug’s for years. Everyone there is super friendly, knowledgeable & efficient. I know every time I go that they’re going to take the best care of me and my teeth. HIGHLY recommend!!!
Thanks for doing a great job checking on my son's tooth. Only his 2nd visit to the dentist. He was nervous but the kindness of everyone there really helped him have a great experience. Also thank you for making masks optional.
THEY ROCK!
Good experience as always!
Always very professional. I feel very comfortable with any of the hygienist. They all do an excellent job of cleaning your teeth. Dentist explains the findings and the next step. The entire office staff very friendly.
This was my first visit. Upon arrival i was met with a very friendly and very helpful receptionist. She had me fill out thefirst time visitor form and engaged me in a genuine conversation.. When the form was completed, i was led back to the exam room and had a preliminary screening provided by a very kind hygenist. That was followed by a review and check by Dr. Cate. Overall i would recommend this practice to all i know because the whole staff are very knowledgeable and comoassionate and the cleanliness of the facility. Many thanks to Zug Family Dental.
Efficient and professional.
The best team! I highly recommend this office for your dental needs!
I am always greeted by name when I come in. Everyone is friendly and welcoming. The dental care is excellent and it is a beautiful office building. Highly recommend this practice.
Kind and friendly staff.
Mary is the best hygienist ever in this office.
I very much enjoyed Dr. danine’s congenial approach to wards me. I am great full for such a committed dental team.,
Great People! Great Service(s) & Treatment. Miss Reed was hospitable and a great listener. Front Desk - everyone was great!
Always a positive experience at Zug’s Dentistry! Steph did a great job as the dental hygienist and Dr K is personable. I love the friendly office staff as well! Gear local office.
A wonderful first appointment with Dr. Kayla Klingensmith. She was caring and empathetic to my concerns and answered questions in a way that gives me confidence that she is directing me to the best for the situation. Everyone is the office is very friendly and puts you at ease. I often wondered why the parking lot is always full, and now I know why-- this is the best group of caring dentists and staff that I have ever seen. Thank you to all!
They were very helpful to see me, the day I called, because of the problem I had. Staff was wonderful.
Everyone was wonderful from the front desk to the dr and assistants! My experience was A+
Receptionist Pam is wonderful. New hygienist and dentist for me today. A positive experience. Beautiful facility in convenient location. Family have been going to Zug Dentistry close to 40 years. Very professional team.
Daneen was awesome! Great place!
Thanks for the hood work Mary. Nice to meet you after all these years!
Very pleased with first appointment here. They are professional and friendly. They handled my insurance.
Freindly, experienced, caring staff. I would recommend Zug to all of my freinds!
Always a good experience
I recently switched to zug and have been very pleased with my experience. They are friendly from the moment you walk in until when you leave and they are so gentle on my teeth :).
Great visit! Welcoming staff and taken care of right away. Always a great experience.
Great service as always!
It's the dentist but never a pain! I highly recommend this place.
Excellent service as always. They were very thorough in their explanation of what needed done and what to expect. The work went quickly and painlessly.
great place
Excellent service very friendly people I would recommend them to anybody
Excellent, friendly, efficient service as always! Thank you.
Very friendly knowledgeable caring staff. Always willing to to provide the best care for your needs.
The skill and professional care was excellent. Staff and techs were friendly and courteous. Felt welcomed as a new patient. Encouraged that I’ll have good, informed care.
Great experience. On time, pleasant atmosphere, great people ??
Easy parking, beautiful facility, friendly and helpful staff, great care! Couldn’t ask for more. I’m happy to be a patient here!
Makayla did a great job on my cleaning- thorough, but gentle! So glad that Zug's is our dental office!
Great atmosphere! Hygienist have great personalities, very professional and knowledgeable!
Great dental office!!!
First time there, and everyone was very kind and helpful.
It was so refreshing to have a dentist actually listen to my concerns and act on them. Dr. Kate was great!
Very great place. Was nervous because my teeth have gotten so bad but decided to bite the bullet and finally go. I’m so glad I did the staff was very friendly and informative. As far as customer satisfaction they went above and beyond. Very pleasant experience.
Awesome as always.
Always a great experience and friendly office!
Appreciated making an emergency appointment for me the same day I called for a broken tooth. Dr. Daneen and staff made it a painless experience.
I have been with Zug Dentistry a few years now. And I feel they are a perfect choice for me. Previously I saw a dentist for over 50 years and thought I'd have a hard time adjusting to a new provider. But the people at Zug's are extremely friendly, caring and highly competent professionals. All-in-all that makes for a positive experience.
Very pleased with the services we received when my daughter broke her tooth. Was able to get in quickly and have the issue resolved painlessly
The staff is very friendly and professional!
Always a great experience. They are thorough, but get you in and out quickly.
As always, great staff, informed me of what needed to be done and took care of it right away. Thank you!!
From the moment of entering the lobby until checking out we received the greatest levels of attention, skilled cleanings, and highest level of respect. We travel 40 minutes one way to use Zug Dental. Super pleasant staff!! Highly recommend Zug Dental. ??
The staff is very friendly and competent in what they do. They listen well and provide good feedback. Going to the dentist can be stressful but they make going worthwhile
First time at dental office and felt totally comfortable was tended to with compassion and care ! Will definitely recommend Zug dental to any and all ! Enjoyed the experience !
Very professional. Great staff. I go out of the state frequently and I can always count on them to fix dental issues that come up at the last minute.
Alyssa was thorough but gentle with my recent cleaning. I appreciate that!
My Hygenist, Cindy, was competent, thorough, and friendly. She spoke with me often, explaining the cleaning steps she was doing. Deneen, as always, provided helpful professional advice on any treatments needed, The fillings and crown that she has done for me appear very competently performed. Office staff are friendly and welcoming.
Always a great visit!
Everyone is always so nice and very helpful with any issues.
Staff is always friendly,and welcoming!
Quick professional service
As always my visit on Tuesday was a pleasant one. Everyone was excellent in their task and personality.
Mary is always nice and professional.
I had pain in my lower molar for a week. Walked in and in 1 hour had an exam, films, and a plan and a bad tooth extracted. This was probably best experience with a dentist in 40 years. Great team, great bedside Manor and very professional. I high recommended Zug family dentists.
It’s like being at Cheers where everybody knows your name. All the people that work there are kind competent and very knowledgeable about what they do. I wouldn’t go anywhere else.
Zug Family Denistry is the best! Always top notch service in all areas. Everyone always goes above and beyond for each one of us.
I have experienced over 30 years of excellent dental care with a wonderful personality of all individuals providing this care.
Great staff, great service, beautiful building, more than ample parking! What’s not to like?
All went well
Mary and Monica did an excellent job as hygienists. They were polite, gentle, and thorough. They were concerned about my feelings and safety through the entire procedure. My teeth have never felt more clean and cared for! The dentist, who saw me, made sure that I understood the findings from my cleaning evaluation and the follow-up that would be necessary.
I had a great experience with the team tonight. Always appreciate the care that goes into my visit
Friendly, efficient, professional.
Makayla did a very thorough job . Always as pleasant as your going to get as your at aa dentist .
Very Good
Always professional and friendly! Have been a pt. of Zug dental for 30yrs. Have recommended many friends & family.
I have to say I really do not mind coming to the dentist. Everyone is so friendly and informative and I really couldn’t ask for a better dentist office. Thanks to everyone
Excellent hygienist, Amy, took the time to explain everything, and did an amazing job. Everyone at the practice is incredibly friendly, patient. And professional.
I lost a major filling and and discovered that many dentists are not taking new patients. The Zug team got me in timely. From initial phone reception to payment desk they were stellar. Special thanks to Kate and Megan(sp) for professional demeanor and service.
I had a serious dental problem and had just moved into the area. Zug Family Dentistry got me in right away and took care of the issue; I am pain-free and I found the best dental practice in Lancaster County!
Everyone was so friendly. My hygenist was wonderful! I am so glad i switched over to thos oractice
Had a pain free appointment.
I have been a patient since 1985. The staff truly cares about me and always provides great service.
Industry Benchmark Service as always! Thank You!
Great people
Quick service, no pain with work being done, all girls are friendly, lol had a good time at the dentist ?? use to hate the dentist, but now it's a joy to go
Absolutely wonderful staff doctors and facility. Everyone from start to finish was friendly helpful and had a smile for me. Thank you for making me fell safe and welcome.
Awesome safe environment! Thank you for following all covid recommendations from the CDC
Excellent!
Office and staff are always so friendly, kind, caring and professional. Always a positive experience.
Always a good experience. I always recommend Zug Family Dentistry
Zug Family Dentistry is a very professional, clean and personable business. Everyone from the receptionist to the dental hygienist to the Doctors are friendly and welcoming. They take the time to explain areas of concern. Definitely recommend coming here to anyone.
I have been a patient of Dr. Zug for many years. I have great confidence in the work they do. Thanks for helping me to keep my original teeth.
Always appreciate the staff and how kind they are. Not realizing I needed to wait a few month after surgery to have my teeth cleaned because of the risk of infection, the staff was so kind and understanding , not making me feel at all stupid for not knowing that. They made the visit worthwhile by doing the x-rays and having the dentist exam my teeth, and then graciously rescheduling for a cleaning. Thank you for making every visit a great experience!
Very friendly staff, beautiful facility, very thorough
Very pleasant and professional.
Very friendly staff and provider. Appointment was quick and informative.
Great Service ...... all the way from the front desk reception to the visit inn”the chair”. Lots of smiles and hospitality.
Been going there for over 20 years. They can’t be beat.
All good people work there. They take good care of you.
Great service as always from Pam as you are greeted upon arrival to excellent care provided by Cindy when getting my teeth cleaned. Excellent knowledgeable staff makes each visit great.
The best dentist office out there
Friendly caring service with a high degree of professionalism. I leave the office completely informed about my dental health, and steps necessary to maintain it. Great office and staff!
The staff at Zug’s are extremely kind and welcoming! They do amazing work and make you feel very comfortable.
Very friendly and professional
Great 1st visit. Everyone was very friendly and helpful. Thank you
This was our first time here for my young family. My son has a fear of dentists but his dental hygienist that he had was so kind and sweet. She made the transition easy and comfortable for him. Also, my daughter is two and this was her first time at the dentist. She was very shy and again her dental hygienist was so calm and patient with her. She understood that it was more important to get her comfortable with the staff, area, and tools than to really examine her teeth at the moment. When she could see her teeth she did a great job with positive reinforcement. I am really glad we chose to come here and would highly recommend them to any seeking a new dentist office in the Manheim area.
I had my first visit yesterday at Zug Dental and it was great! Everyone was very friendly and helpful! They explained everything they did and gave helpful advice but left the decisions up to me! I will be back!
Professional and fun!
Melissa did and Dr K did a great job.
As a patient with Zug Dentistry for almost four decades, I know I receive the best care with leading edge technology and equipment. The staff is always professional yet friendly.
Friendly and knowledgeable staff.
Great as usual!
Staff is always kind and helpful. They call you by name and know how to make you feel comfortable. The dentists and hygienists are very skilled, they take the time to explain all procedures and listen to your concerns. Lastly the office building is beautiful and inviting. I highly recommend this practice.
Yesterday was my third visit to Zug Family Dental. First visit regular 6 month check and cleaning. Great visit, great staff. ( I’m impressed and completely satisfied) Next visit 2 composite restorations professionally done. Every step explained, and meticulously done.( The practice is now approaching a perfect 10??) Yesterday, an emergency visit. Totally explained ALL options from start to finished. ( Yes a 10) I’ve been a hygienist for a very long time. The professionalism and meticulous care of the patient is outstanding. I’m more than happy with the care I’ve received. Kudos Zug Family Dentistry
I love my new dentist and they're new office! It's spacious and mostly female. I got the best cleaning and was out in less than an hour. That was with x-rays and fluoride. The hygienist and dentist were friendly, thorough and on time. The support staff is newer but I did see a familiar face and she was sure to say hello even though she wasn't attending to me. This place is great. I only have one suggestion and that would be for the bus from Manheim to stop here.
Mary was very helpful! She does a good job cleaning and helping me understand how to take better care of my teeth.
Mary the hygienist is great! She makes you feel comfortable and puts you at ease. Dr. Daneen is awesome, just like her dad, Dr. Dave. Pam and Tina greet you with a smile and take care of all your needs. You feel like part of the family at Zug's Family Dentistry. I've been going there faithfully for 27 years!! Thanks for all you do to make dental care great!
Excellent customer service from Pam at the front desk to Melissa my hygienist which she does a fabulous job of cleaning my teeth. Can’t say enough about the awesome doctor team of Dave and Daneen. Thanks for everything you do to keep my teeth and gums healthy..
Michaela and Dr. Daneen were both kind, professional and knowledgeable.
Zug family dentistry team is amazing they’re so welcoming and kind and friendly and helpful and very informative. I’ve been a patient with them for 5 years now and they’ve never disappointed me on any visit. Thank you for always being great people
Everyone was very friendly, very professional, excellent practice.
Absolutely the best place to go for dental services! You are treated so well!
Always friendly and mostly painless. They are great.
As a first-time patient I received a prompt, thorough evaluation by a team of knowledgeable, friendly professionals. Very impressed.
Pleasant staff and on time. Thank you!
Everyone was polite and everything well done.
Cindy was prompt, gentle, and very informative.
Friendly, professional and thorough
Amy was great! Everyone at the office was very friendly! Explained everything to me and got me in one day after I called!
Always great service, makes it very relaxing and comfortable! I really appreciate all of the staff!
The hygienist was very professional and very thorough. The dentist was the same. They asked me if I had any concerns and got me a price for a crown. The office is very friendly and accommodating. I would recommend Zug Dental!
Docs and staff are great with kids and wimpy adults too. Always cheery and pleasant even at 530pm! Modern and clean office with a high level of dental expertise.
The most thorough cleaning and exam I’ve ever had in my 60+ years of dental appointments. Beautiful office with state of the art equipment and highly skilled and super pleasant staff.
Great Experience! The people in the practice are truly involved in providing good care.
Excellent service!
Great experience!!
Great dental practice!
Very friendly and make you feel at ease.
Very friendly, professional and do a great job and stand by their work! Been many times over the years and always highly satisfied!
I lost part of a tooth at 9 pm and was so relieved when I called next morning and found they could see me at noon. Since my dentist retired because of covid, they graciously saw me as a new patient. Dr Kayla saw me and immediately put me at ease, explaining what would happen. I was very pleased with the experience I had. I'm glad to have found a new dental practice!
Makayla was so sweet and wonderful to work with! Everyone here is efficient and very friendly
Very helpful with special instruction. Terrific staff.
Excellent team
Did a wonderful job even though my daughter is mentally disabled and does not usually tolerate dental cleanings.
I always feel very comfortable and confident in David’s expertise
It was a pleasure to meet Dr. Daneen. She was very warm, caring, and professional. She patiently listened and answered my questions. Pam was also very pleasant and helpful, as always.
The staff is all highly competent, friendly, and make going to the dentist a good experience
Always nice and friendly and listen to my needs.
Had to find a dentist in network due to health insurance changes. Believe I found a good one.
Awesome!!
Very happy with my initial consultation. I saw Dr. Zug so that he could take impressions, arrange for the manufacture of a crown, and insert that crown on a new implant. I felt Dr. Zug and his assistant understood what I needed and explained the process very well. I'll be switching to this office for my general dentistry as well.
Same day appointment saved me from discomfort for 30 days for a tooth extraction with another Dentist. Great staff!!
I appreciated the promptness of the hygienist and her professional but also friendly manner. Very happy with all facets of my visit.
Nick and I had a very good experience. The staff is very friendly and made everything comfortable for us. Thank you for your care.
I had a very good first time experience. Everyone was friendly, professional, kind and helpful. Thanks! See you in 6 months!
Wonderful experience
If there’s a dental office in heaven the shingle over the entrance will say “Zug Dental”.
Everyone at Zug's Family Dentistry is so friendly, caring and professional. I trust them completely! I highly recommend.
Zug Dental is so great!! They really care and explain everything very clearly . They work with you for appointments and make you feel relaxed when having a procedure . Very professional and friendly, first dentist group I don't have anxiety or fear when I have to go!! My husband says the same thing, we wish we went to them long ago!
Always professional, friendly & great help with issues. I would recommend to anyone.
Really loved my first appt at the office. Everyone was very nice!
Was treated very good thanks
This was my first appointment here. Dr. David Zug is very easy to talk with. I felt comfortable and confident in his ability as a dentist.
Always super friendly and caring! Always love talking to them on the phone and in person. Would recommend anyone to come here! Heck I commute two hours everytime.
Connie does a good job. Good to meet Dr Zug.
Awesome as always. Had an issue with a tooth and was able to get in next day. Thank you
Friendly and very thorough.
I have been avoiding the dentist but my hygienist Julie and DMD Daneen were incredible.
All staff were friendly, thorough, knowledgeable and explained procedures and treatment options well. Excellent service and experience.
Appt. of 4/21/21: Mary was a great dental hygienist—friendly, knowledgeable, and thorough! I enjoyed talking to Dr. David and like his conservative, professional manner. He listens to his patients yet guides them to wise decisions in their oral health.
The team at Zug Family Dentistry is awesome. I have been a client for many years and highly recommend coming to them.
I appreciated all the people at Zug’s It is a welcoming place. Thank you for your time and expertise
AS USUAL WAS A GREAT VISIT, CINDY DOES AN EXCELLENT JOB, AND EVERYONE IS VERY FRIENDLY, SEE YOU IN 6 MONTHS
I have been going to Dr. Zug for 30 years. Everyone is friendly and kind. Dr. Zug and his staff are very knowledgeable and caring. My hygienist, Cindy, is gentle and thorough. Their new office is beautiful and inviting. I highly recommend this dental practice!
Very thorough and kind! Am very pleased that we are making them our regular dentists.
Everyone was so friendly, kind, and professional. My daughter (age 6) had a great experience!
I called as a new patient on Friday they got me in on Monday! Staff were very friendly, took time to explain what they were doing and gave me options on how I wanted to correct my dental issues in stead of telling me what had to be done! I recommend this team to everyone!
Everyone is very friendly. My hygienist, Cindy, makes sure that I am comfortable.
Very thorough, everything runs like a well oiled machine, all are friendly and the place is spotless.
My husband and I both go to Zug Famiky Dental. We love it, they are friendly, caring, and very good at what they do and I trust them completely with my care. Great hours and insurance and billing are always spot on.
Visit was fine. Cindy was great as usual.
The staff is always extremely friendly and professional.
Love my hygienist! She is so efficient and always so nice!
Everyone was so nice
Efficient, called and got me in 15 minutes early due to a cancellation. Pleasant and friendly as always.
Love to visit my dentist office. I have always had the best service from entering to my check out. Customer service is excellent!!
Wonderful service. Extremely nice friendly competent personnel. I would not go anywhere else. Fair with prices, works with my insurance company, and especially very knowledgeable and always do great work.
Everyone in the office is very friendly and accommodating. Cindy, the hygienist, is always friendly and asking if you are doing okay. Dentists, the same. I would recommend this office.
Dr. David Zug is AMAZING! He is very kind, caring, knowledgeable & professional! He helped me through a difficult situation & I can’t thank him enough! All the staff is great too!
Front office personnel are so friendly. Have always had Cindy as my hygienist, and she is the best - always so considerate and concerned about my comfort. The dentists are also wonderful and make one feel confident in their care. The new office is awesome! I would highly recommend the practice to anyone.
Love having Cindy do my cleaning Everybody very professional and took me on time.
friendly
Great experience as always! You make going to the dentist an enjoyable experience! Thank you!
Staff is very pleasant. Doctor and hygienist take their time and provide very thorough exams. I did not feel rushed and questions/concerns addressed.
I've been thrilled with Zug Dental these past 20 years! Awesome doctors and dental hygienists, very friendly, lovely environment, and trustworthy.
Very professional and personal. Good cleaning and preventative tips.
Great staff very caring and kind. beautiful and clean office. Easy parking.
At Zug's Family Dentistry you excelent dental care. It is expensive, but worth the cost.
Always a great experience
Great environment and great service! Thank you
As an HR director for over 30 years, I am always impressed by the Zug staff from the front door to the dental chair.
great office with wonderful people working. Professional kind they take the time and explain what they are doing.Great place to go if you are afraid of dental work
Great appt.
I’ve been going to Zug Family Practice for 30 years. Have always been happy with their service
Very personable and professional.
Cindy was great! Always aware of some sensitive teeth I have and makes sure I am comfortable.
I love coming to the dentist and connecting with everyone. Our town is small so you are bound to know someone which makes your time at the dentist much more worth while. Dr David and Dr Daneen have helped me in more ways in addition to giving me better oral health and I am so grateful. The new facility makes the time spent there even better. You won’t be disappointed!
Everything was great. Thanks
Great Customer Service.... swift and efficient check in and check out at the front desk. The dental techs and dentist were friendly and left us know what they planned to do at each step of our appointment. Excellent experience
Great service and care.
Very friendly and helpful staff and providers. I highly recommend this practice.
Always a great experience at Zug dental care. The staff is so friendly and professional. My family has been going here for many years!
Outstanding cleaning, exam and visit. Keep up the great work.
All the staff was amazing and professional!!! I was thankful for how Dr. Zug explained everything. As a professional I look for certain characteristics in my Healthcare and you all were amazing!! Thank you!
I’m not a regular (I will be now) patient at Zug’s but they saw me on short notice for a toothache. The staff and Dentist were great and cared about the issue I was having. Great experience.
Kudos to Daneen who had a very simple fix for a bothersome problem I mentioned during a routine exam.
Glad to be part of the Zug practice. Very professional, timely, thorough cleaning and great patient manners. I just changed over and feel like I got special attention. Staff took special care of me.
Everyone was very friendly and accommodating. My son and I both had great experience and are so happy here!
Very friendly staff, beautiful new building, plenty of parking spaces. Truley enjoyed my visit. Ps. Great technology.
Everyone there was friendly and helpful.
Great environment where ai feel my best interests are taken into account. I appreciate the recommendations I receive at each visit.
Awesome service. The personal attention is unbeatable. The staff is very friendly and very happy and up beat.
Just wanted to thank Melissa for a great experience.
I felt comfortable they explained everything . Listen to my fears and i was very pleased .
It was as good of a time that is possible at the dentist
Great dental care and very friendly staff!
Staff is excellent. It’s what makes a successful practice.
First time to Zug Dentistry. The experience was excellent!!
Had a short wait time. Everything they do is explained.
Always very professional. Staff friendly. Shelly always very gentle when working on your teeth.
As always I had a great experience. Staff is always friendly, they know me by name when I come in and I never have to wait long. I just love the beautiful new office building, very inviting and warm.
I have been going to Dr. Zug for over 30 years. I won't go to another place.
As, always, staff are careful and caring. I have been a patient since I was a young child and am currently 36. They have always taken great care with my teeth. Love the staff; they are like family to me. Dr. David, Dr. Dareen, hygienist Mary, and office Pam are the best!!
Everyone is very friendly and helpful. So thankful for Cindy M who has been my hygienist for years. Dr. Daneen is wonderful-caring, knowledgeable and very personal. Not many people can say they feel at home when they're at the dentist, but I can!
Thanks. All good.
The staff are professional, helpful, knowledgeable and friendly. The new building is spacious and very updated.
On time, pleasant, great staff, and thorough.
Very professional and friendly service
I received excellent care and was impressed that my plan of care truly reflected my goals and desires.
Modern, clean, friendly, and best mouth massage.?? Love you Cindy!
Awesome experience as always! I will never go anywhere else! Thanks again
Highly recommend
Very friendly professional staff.
I had a great experience at Zug Family Dentistry, from the front office, to the hygienist, to the dentist herself. Professional, clean, knowledgeable, and modern staff and facility. Looking forward to many years of quality care from the team!
Everyone is very kind.
Very efficient. Thanks
Very kind, friendly,clean place.would definitely recommend them
Zug Dental is so welcoming every visit! Cindy cleaned my teeth this past visit and did an amazing job.
The staff is fantastic. I went for a second opinion and I’m so glad I did! They truly have the patients best interest in mind. I highly recommend Zug Dental.
Facility clean and beautiful; Staff and doctors are second to none! Highly recommend!
Great service from all, as always!!
Addressed all of our concerns and gave us a great explanation. Dr. Zug was very knowledgeable and made it understandable. We enjoyed our visit and will definitely be back again.
Excellent experience.
I can’t recommend Zug Family Dentistry enough! Everyone is friendly & caring. The offices are extraordinarily clean. The staff is amazing! I’ve been a patient here (including family members), for over 30 years!!
I always have a great experience here! Mary is so friendly and willing to listen to any concerns/answer questions without hesitation. Dr. David and Daneen are just fabulous as well!
Great experience as usual. I would recommend zoom Dental to anyone looking for a great dentist. Very friendly staff from top to bottom.
My appointment was performed professionally and painlessly
What a wonderful team, and beautiful office! They treated me like apart of their team and made me feel confident in my teeth that they will take care of me!!
Great staff! Very understanding.
Excellent care and interaction with my hygienist Mary. The office staff is friendly and always make me feel like I’m appreciated. The best place for dental care!!
Highly professional and well organized providing great treatment in a safe environment
My first visit. Very professional. Friendly and courteous.
Everyone is very pleasant they take the best of care with you I would recommend them to anyone
Great people, comfortable and very clean!! Lovely facility with friendly and knowledgeable staff.
very nice place for dental work
Super great staff, they truly care about their patients.
Great people, kind and professional!
Always a friendly atmosphere.
Staff is great, very kind and caring for my comfort while I was getting a filling.
Wonderful caring people and a great office
My visit was as pleasant as one could have in a dental office. I was attended by skilled, caring, and pleasant staff. Thanks to all of you.
I was very happy with my first visit to your office. I felt like things were explained well and easy to understand. Thank you.
Great first experience
I highly recommend this place. I just went for an Invisalign consult and everyone was so nice and helpful. On top of that, Laura from the financial department, was very helpful with payment options and understanding. I’m excited to start my journey to straighter teeth! The dentist, Deneen, may be spelling wrong, was so nice and helpful as well. She explained to me the benefits of Invisalign that are more than just cosmetic. Staff also had great precautions in place due to covid. I felt comfortable and safe! Overall, I had a great experience.
I was very impressed with your new facility, it is absolutely gorgeous!! And as always your staff was wonderful and very accommodating!!
Julie did a great job. She was friendly, thorough and professional.
Beautiful new facility. Very courteous, professional service. Made Mom feel very comfortable & me(son)a caregiver, extremely confidant that Mom was being very well taken care of. Thank you all.
So great with my 4 year old, he can’t wait to go back again!
Super Friendly staff. Efficient appointment. Safe, clean environment. 100% satisfied—-Lucky to have this practice in my home town!
Great staff. Mary was very thorough. My teeth so much cleaner
Best Dentists I ever had. Alway a good experience.
This Dentistry is so caring and gentle. The entire staff is so friendly. I had a bad tooth and Shelly stayed longer to take care of me. I would highly recommend them.
Shelly was so nice and gentle. She stayed longer as she was concerned about my health. I would refer anyone to this Dentist.
Great Experience
Hygienist was very sweet and took her time. The staff are welcoming! The dentist is a people person and I enjoyed our conversation, I am very happy to have chosen this office.
Going to the dentist is fun! Staff and doctors are caring, kind and very professional!
This was the first time I was at Zug Dental. It was different after going to the same dentist for over 40 years. I was impressed with the facility and the staff. Everyone was very friendly. I feel they did a thorough exam with full xrays. I was made aware of a couple of potential issues that should be addressed but there was no pressure to "do it NOW". They commented my previous dentist did good work, which I appreciated. I honestly have hated going to the dentist since I was a kid but feel a bit more relaxed about coming back to Zug in the future. Thanks.
Amy was very personable and thorough and explained everything she was doing. I felt I got the best check up in years!! Dr. David was also very personable and also did a thorough exam. And Pam was very friendly!
Melissa did an awesome job taking care of my cleaning and general comments of my teeth care and needs for future repairs. Danine was just as great with her assessment and explaining the needs and the timing.
Very clean and friendly. Everyone was professional.
Different location-same great, thoughtful service! From someone who has always hated going to the dentist since I was a child! Don't mind coming to visit you.
Very pleased with my visit yesterday. Friendly and professional, both Amy and Dr Danene. Appreciated getting a good explanation for various options for additional work.
Staff and dentists are very helpful and answer any questions you have. Great experience.
This was our first time at Zug Family Dentistry. I was very impressed. The hygienist was kind & thorough. Dr. Dave was great too! Definitely will be switching the entire family to this practice.
I felt relaxed and welcomed as soon as I walked in, everyone was great. The doctor took the time to explain everything so I could understand completely and I was comfortable with the decisions of my care. I finally found a group that really cares about me from front desk to all dental care!!
We are very pleased with your service. Thanks
Very pleased with my visit. Would recommend to All. Thanks
Beautiful facility, great customer service as always!
Everyone was great, my first time here they made me feel very comfortable . I will definately go back
Everyone is so nice and caring! Hands down, best dental office I’ve ever been to! I would recommend them to anyone!
Everyone was helpful friendly and skilled. Thank you for a pleasant visit
Thank you very much for what you do. You are great.
I only came in to ask about teeth whitening. I work in Manheim so was convenient to go to over lunchtime. The front desk receptionist Pam was very helpful, friendly and informative. I did purchase the package to try it out. Excited to see the results!!
Excellent service as usual!!
I had a wonderful experience. The staff listened to some of the problem areas I was dealing with and did all the could to figure out and explain the root cause. Everyone was so friendly and you could tell the employees enjoyed what they are doing and genuinely liked working with each other.
Great service and experience as usual. I had Melissa and Daneen, and both of them were excellent and very friendly.
As usual everything was great, everyone is very friendly and a pleasure to be around, Always glad to see everyone. Connie Martin
Great service as always. And the new office is amazing. I partucularly like the designated parking "reserved for those who floss daily." But you have got to earn it!
As usual the team at Zug's was great. Gentle care, knowledgeable and friendly. The best of dentistry. Thanks to all the staff.
Zug has always been thorough in my exams. They explains any changes that are found, as well as recommendations to help keep my teeth healthy. Their staff is extremely knowledgeable and they have great customer service. I would recommend them to anyone who asked.
Excellent safety measures were taken upon arrival and throughout the office visit - staff was courteous and respectful. Very nice office accommodations.
Great staff—very friendly and helpful. Beautiful new office!
Love the friendly staff and overall experience. ??????????????
I am grateful for the fantastic service and excellent care by the entire friendly staff! Congratulations on the completion of your newly renovated gorgeous facility!
Everyone is so friendly. Great experience!
The Zug staff is the best!
Always a friendly, competent staff.
I love Danine! And I don’t remember the girls name that did my filling but she was very personable, kind, and made my experience a very good one! Thanks so much! I believe I will switch my kids over also!
Very friendly staff and nice new office space.
Great staff and excellent care! I have been a patient for years and I would trust no one else with my dental needs! Keep smiling!
Great experience and the staff was very friendly
Everyone has been friendly and professional at each of my visits. Beautiful facility, impeccably clean, COVID precautions in place. My only negative is that I’d like to see their techs with dosimeters to track their rad exposure from xrays. This should be part of their lifetime exposure record, info that is very helpful should they ever need radiation treatments or have an accidental exposure.
My hygienist & Dr. Lambert were amazing! Front desk staff was friendly & helpful :)
Staff is always super courteous and professional. My teeth are very happy!
Everyone here is always so wonderful and polite! I used to be terrified of going to the dentist and they have wiped most of my fears away. Zug Family Dentistry rocks!
I’m very happy with Zug Dental. They take great care of my teeth.
Beautiful new space! The Stiegel glass wall art is incredible! The staff have always been friendly and provide great service.
Walking in the front door is such a welcoming experience. In this new Corona environment I felt very safe as everyone is asked to come with your mask on. When pleasantly greeted and checked in your temperature is taken and asked to use the provided hand sanitizer. All of these precautions are most appreciated. Connie did an excellent cleaning. She explained everything as she was going to do it. Gave me a very thorough gum exam. Dr. Lambert did an excellent exam and is so gentle and knowledgeable. Very personable and professional! Also, a thank you to Pam who called me to reschedule an appointment I had to cancel. A great staff and a beautiful office!!
Great as always.
Mary my hygienist was kind, thorough and professional.
Great people ??
All staff members were friendly, considerate and professional.
Julie and Daneen are the best!
Great people and service. Friendly and thorough.
Always a thorough exam with excellent care provided.
Great staff! Work well together.office is super clean and inviting.Great techniques during covid.Plus Pam is there to invite us in and register us.
As much as I am not a fan of going to the dentist they always make it as pleasant an experience as possible. The Dentists and staff are all very friendly, knowledgeable and kind. Their new building is beautiful and inviting. I totally recommend them!!
Always a positive experience. They're not just about your teeth but you as a person. Thank you!
Awesome cleaning of teeth and safety for the work administered. Thank You!
Excellent friendly, compassionate, and expedient service and performance. I highly recommend Zug Family Dentistry.
Experienced caring professionals work here.
Hands down best service, cleanest and most certainly best looking staff ! I will be using them for all my dentistry needs
Excellent staffing. Staff show sincere interest in their patients. Sound advise on next steps and costs. Beautiful facility and obvious sterilizing and maintaining a clean environment. I would definitely recommend this practice.
I am usually not the biggest fan of going to the dentist. The staff was wonderful! Dr. David Zug made me laugh and was down to earth.
Everyone is very courteous.
I just adore Mary! I’m always comfortable getting my teeth cleaned. Thank you to all of the staff.
Always very professional and friendly. They want to know their clients.
My first visit was great everyone seems to care about the patients.
Just had my first dental appointment since COVID-19 became a problem, and I had been a little nervous going in since I wasn’t sure what to expect. The check-in procedure was fast and I didn’t have to wait long in the waiting room at all. That eased my nerves completely and I had a great check-up and cleaning, as usual. The Zug Family Dental staff are clearly up to the challenge of helping us keep our smiles healthy during these strange and stressful times! Thanks so much, Zug team!
As a new patient to this long standing practice, I was welcomed with a friendly staff from the initial appointment phone call, the receptionist upon arrival, the dental assistant, the dentist (Dr. Lambert) and the easy check out process. I would be remiss if I didn’t mention the beautiful new, modern and very up to date office!
Very professional and friendly staff
I’ve been coming to Zug Dental for many years. Nice to be surrounded by staff who know my name. The new facility is beautiful.
Always friendly, but professional.
I felt very safe and cared for- thank you
Dr Daneen is always a pleasure to be around. Very kind , caring, and professional like her dad ?? Allen her assistant is a great asset to practice and fits right in . Thanks for always taking care of my needs Congratulations Daneen in your engagement !!
I had a broken tooth and they removed it resolved the issue doing great the day after extraction
The staff was considerate and punctual I changed insurance and they did all the paperwork without complaint The new building is large and beautiful They only thing I missed was the bird feeders were empty so I missed the entertainment they provided
First time patient and everyone was great! Fixed me up really quick!
This was my first time with Amy (sp) as my hygienist. She was very thorough and professional to include her communicating what she was doing every step of the way. Excellent experience.
Very comfortable and polite atmosphere. Good communication with my care and procedures.
Warm friendly and professional, a perfect combination!
All the staff are so caring. Makes seeing the dentist as least painful as possible.
Beautiful new office, COVID 19 safety practices in place, felt completely safe. Great service for great smiles!!
New office is well thought out and has the latest equipment available making the total experience better Staff is well trained on required safety procedures and very friendly and professional
Professional friendly staff. High degree of safety exhibited. A beautiful state of art facility.
Everyone I interacted with was amazing!
Everyone is aways pleasant the make you feel like family
They did an awesome job and in record time. Thanks
1st time there. My regular dentist still not open and have a severe toothache. They got me in right away!
Everyone was very kind and very professional.
Always a great and easy experience when getting work done. They are currently taking all necessary precautions and made me feel comfortable and safe. Highly recommend
Team work very efficiently to clean and exam teeth.
On my recent extraction visit, apprehension became more of an adventure, thanks to the high level of skilled care by Dr. Zug and her assistant. We are very happy to have chosen Zug Dental. Oh yes, a beautiful new facility too.
It’s always a good experience at Zug Family Dentistry. The staff are all very pleasant and helpful, and Dr. Zug is also very pleasant and thorough.
thanks for helping dad during this mess. good luck with new building
Would highly recommend this dentistry to anyone! You feel like you are being so well cared for while getting work done in your teeth!
The staff is very professional and friendly. They are knowledgeable and helpful and give the patient their full attention. I would highly recommend their services.
Even during these rough times with covid 19 Zug Family Dentisty made it easy for us to come and get our annual appts done. They are always so welcoming and friendly to my children. They make them feel comfortable and that's amazing !!! I highly recommend going here for any dentist needs!!!
Great! Everyone was so kind and flexible (had to change my time). My cap is back in place and feeling just perfect! Thanks, Pam, Christy and Dr. Lambert!
Great experience and great stafg
My bottom teeth have always been crowded, which made my smile not attractive and flossing difficult. Dr Zug showed me what could be done, over a period of several months, by using a clear alignment mouthpiece. I just completed the treatment and I LOVE my new smile. I highly recommend Dr Zug and the entire staff.
Great in every way!
Great service at the new office
Great friendly staff.
Nice new place,great friendly staff excellent care.
Great new office with the same top notch care as before.
The new office is beautiful. The staff are caring, kind, and helpful. I do not like going to the dentist, but the people there make it as pleasant as possible.
Best dental experience I’ve had! The staff is kind and friendly
Love the new office, so bright and welcoming. Had a hygienist who was new to me, Amy. She was very kind and personable. Did a thorough job. Thumbs up!
Zug’s is a great place. My family has gone there for years. Their staff is so welcoming and courteous, and they always do their best to keep us healthy and smiling.
Great experience Great staff
I appreciate the friendliness of all the staff
Prompt working me in after I broke a tooth.
The staff and dentist was wonderful. I would highly recommend them to anyone who asked. Thanks for such a good experience!
Super friendly staff and excellent dental care! Beautiful new office!
Very nice visit Cindy is the best ever so are the office people. Then there is Dr Deee she is just a special person! You only meet people like her every now and then thanks
Very friendly and responsive staff. The Doctors explain their recommendations well and leave me feeling confident they are doing what’s best for me in the short and long term.
Excellent! Always friendly and helpful!
I used to HATE going to the dentist Because of severe anxiety disorders and went years without going. I knew I had to go and they were amazing with me knowing the situation! They made sure I was comfortable multiple times. I’ve even been to my following 6 month appt and have even scheduled my next one. Love Zug Dental!
Always receive expert care from warm and friendly staff.
Liked the new doctor's office. Liked the location it was at.
I called in the morning about a cracked tooth and left the office at 2:00 with a temporary crown. Thank you for taking care of the problem so quickly, Dr. Daneen! I highly recommend this dental office. The doctors and staff are so friendly and efficient. It’s a fun place to go and the care is excellent!
Most people hate going to the dentist. I have a complicated dental history but Dr. Daneen and the entire staff have made my visits pleasant and encouraging. I am so grateful to have Dr. Zug's practice to turn to for dental health & wellness. Thank to Pam for her cheerfulness as well.
Thanks for the excellent care.
Excellent staff and great new office. They try to make a real and personal connection with the patients.
Love this place. Amazing people. Amazing work. I live in Florida and fly up once a year just to go to this dentist.
Great service and lovely new facility.
Same fantastic staff (from front desk to providers) plus some new in a gorgeous new space with easy parking! Highly recommend this practice!
Always a good, friendly visit.
Had a great experience at the dentist as usual. I have been coming there for several years now and have never had a bad experience.
Great as always!
Love this practice which is why my family and I won’t go anywhere else! Cindy is always thorough, and takes time to listen and get to know me.
The new office is so spacious and beautiful! I’m so happy for all of you at Zugs dentistry. My treatment was great and Mary was very thorough and prompt! Thank you! Merry Christmas!??
The environment here is clean, professional, friendly and lively. Dr. Daneen is top notch and the best dentist I've been to. Takes times to go over everything with you and help you understand what she is doing and why. Makes the experience and dental work more comforting.
Kind, knowedgable staff. Beautiful new facility.
Have been going to Zug Family Dentistry ever since I was a kid (now 28). Always super friendly staff and feel welcomed. Just had my first appointment at the new location on Doe Run Road and it is incredibly nice. Very modern decor and a laid back atmosphere. Will always use them and recommend anyone I know that is looking for a new dentist!
Everyone I've met on your staff has been very friendly and concerned about my comfort. They all make me feel like I'm in very capable hands. Love your new place, too!
They have always been friendly and caring. If you have to go to the dentist , try Zugs they will put you at ease. The new office is beautiful. Congratulations and best wishes.
Excellent dental staff and service. Very friendly professional and kind. They truly look after all of your dental needs
Everyone is always friendly and the office runs on time! We love coming here!